Terms of Service

Last updated: May 22, 2026

By accessing or using China Medical Concierge ("we", "our") website and services, you agree to these terms. If you do not agree, please do not use our services.

Our Role

China Medical Concierge is an information and coordination service. We help foreign patients navigate China's healthcare system by providing hospital recommendations, cost estimates, visa guidance, and on-the-ground logistics coordination.

We are not a medical provider. We do not diagnose, treat, or prescribe. All medical decisions must be made between you and licensed healthcare professionals.

We are not a travel agency, insurance company, or legal advisor.

Information Accuracy

We make reasonable efforts to ensure the accuracy of hospital data, cost estimates, and visa information on this website. However, hospital policies, costs, and visa requirements change frequently.

Cost estimates are approximate and subject to change based on the hospital's actual pricing, your specific medical needs, and exchange rate fluctuations.

We recommend verifying all information directly with the relevant hospital or embassy before making travel decisions.

Use of This Website

The information on this website is for informational purposes only and does not constitute medical, legal, or financial advice.

You may not use this website for any unlawful purpose.

Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or our services.

We do not guarantee treatment outcomes, hospital acceptance, visa approval, or any specific medical result.

We are not responsible for the quality of medical care provided by any hospital or doctor listed on this website. Hospitals are independent third parties over whom we have no control.

Service Agreement

Initial inquiry and consultation are free. If you wish to proceed with our paid concierge service, a separate service agreement will outline the scope, fees, and terms.

Our fees are paid by you. We do not accept commissions or referral fees from hospitals or any other third party.

Refund policies are governed by the individual service agreement.

Governing Law

These terms are governed by the laws of the People's Republic of China.

Any disputes arising from these terms or our services shall be resolved through the courts of the People's Republic of China.

Need clarification on any of these terms? We're happy to help.

Contact Us