Privacy Policy

Information We Collect

When you submit our intake form, we collect: your name, email, phone number, country of residence, visa status, preferred travel dates, budget range, and a description of your medical condition.

We also collect technical data automatically: IP address, browser type, device type, and pages visited on our site.

How We Use Your Information

To prepare a personalized medical care plan, including hospital and doctor recommendations.

To communicate with you about your inquiry and coordinate logistics.

To improve our website and services.

Who We Share Your Information With

We do not sell or share your personal or medical information with third parties without your explicit consent.

If you proceed with our service, we may share relevant portions of your information with hospitals, hotels, or transportation providers solely for the purpose of arranging your care and travel. This is done only with your knowledge.

We may be required to disclose information under applicable Chinese law or in response to a valid legal request.

Data Storage and Security

Form submissions are processed through Formspree, a third-party form processing service. Their privacy policy applies to data in transit and at rest through their platform.

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure.

We retain your data for as long as necessary to provide our services. You may request deletion of your data at any time.

Your Rights

You have the right to access, correct, or request deletion of your personal data.

You may withdraw consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, contact us at info@cnhospitalguide.com.

Cookies and Analytics

We may use analytics tools (e.g., Google Analytics) to understand how visitors use our site. These tools may set cookies. You can disable cookies in your browser settings.

We do not use cookies for advertising or tracking purposes beyond site analytics.